Question 1

Can I store personal items in the car?

Accepted Answer

We allow keeping personal belongings or household goods in the trunk of the car for up to 100 pounds free of charge. Please keep in mind that the driver is not responsible for the safety of the items and insurance is not covering any personal belonging in the car.

Question 2

How to prepare the car for shipping?

Accepted Answer

It is recommended but not required to clean your vehicle outside and inside and leave not more than a quarter of the tank of gas. Washing your vehicle from the outside will help to conduct a more accurate vehicle inspection. Make sure to mention if there are any special car conditions before you ship your vehicle.

Question 3

What is door-to-door delivery?

Accepted Answer

Door-to-door service is offered only in the areas permitted for the semi-trucks. The trucker will check the pickup address before his arrival for low-hanging trees and truck accessibility. If it is safe for him to load and unload your vehicle in the area, he will always come directly to your house or office address. Otherwise, he will be offering the closest area where he can safely load and unload your vehicle. Please note that some small-town or villages might not include door-to-door delivery. Check with our transport company representative for more details.